SafeWork Australia is currently conducting a project to create a best practice model for insurers managing psychological claims. It’s first step is to consult with injured workers on their experiences and their suggestions for improving and changing the current way insurers manage these claims.
To this end the Injured Workers Support Network will be assisting in several ways. We are looking for members who want to be involved in a focus group (run independently of the IWSN and Safework Australia) to delve deeper into the issue but first thing we want to do is have members who have made a psychological claim (doesn’t matter where you are in Australia) to get a broad picture of the issues and problems you currently face.
We would like to thank our member Gay Cameron from Counselling Services for You who shared in compiling the survey.